We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No problem whatsoever
Funny piggy bank. No batteries included. Put it, everything works-the cat steals a coin. Long delivery-to Ukraine 64 days.
Good piggy bank. There is a sound effect. Funny Panda takes coins when you press the button. Coins can be obtained without problems. Powered by batteries, not included. Pretty nice souvenir.
The store sent the order quickly. Delivery to St. Petersburg is fast (with a barcode of the usual parcel from Moscow). Packed in package. When delivering, even the box did not crumple (this is very good, because. Bought a piggy bank as a gift). Efficiency checked, everything is in order. Inside the piggy bank is a cat-thief with a white nose. Asked the supplier to send the cat with a white nose, because. She looks more school. Other suppliers with a pink nose saw (not that, with a pink nose did not like). The assembly is good, the plastic is odorless. Recommend product and supplier.
The parcel came a little less than 2 months before Lviv. The boxes are a little wrinkled, but not critical. No batteries included. Piggy banks work correctly. Very cute. The child is delighted!
I recommend the toy is funny, the children like it. The product is a box of crumpled opened with caution, but luckily the product is a whole cool, advice to the store: to make a stronger packing, I recommend the purchase
Thanks to the store the parcel came in time 20. 12 2019 yes as it was and in the description said but our post as always gave heat and I received the goods only 10.01 2020 nothing terrible ordered the child for the new year well, nothing terrible gifts there was a bunch So it will be so late Still Old New Year so everything is fine thanks to the seller everything works despite the fact that the box was very much mint I thought there was all cracked nafig but nothing whole
Funny piggy bank, everything works, the child really likes. Only with delivery failed-did not have time on time, and so super. The dimensions of the piggy bank are 12*10 cm.
Correct shipping and arrived within the date it put. The package packaging a little poor, but still came quite well, the box's a little dented, but nothing broken and it works. It's for a gift and it's but he likes it.
Cool piggy bank and record fast delivery. To Nizhny Novgorod for 2 days by courier to the house from the Moscow warehouse.