SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelry Sheikh (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of omgpets.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything perfect, very good product, very fast dispatch, excellent store
nice
The goods are quality. Thank you store
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One of the best shopping i 've ever done, i use it a lot in the car, very useful and nice
Very satisfied with the product. I recommend tbe vendor
Great product. Fast shipping to Spain. Second order.
Very fast delivery services.
Everything is wonderful just super i'm happy. thank you very much to the store.
Super fast shipping!! Thank you great 5⭐️⭐️⭐️⭐️⭐️ store!!
Perfecto
Goods not received
Good product & good store
Goods come quickly, already checked, lock is suitable
Super fast! for such a, in my opinion, the order delivery from China-11 days!!! day of sending the order. appearance corresponds to the declared high quality except for a little bit uneven line. I highly recommend the store.
Order time from this store, everything is fine, delivery fast, the quality horoshee. rekomenduyu
Super fast bright, The belt fits thank you I advise
Bright, durable strap. in action is not checked.
Perfect state the same as in the photo came super fast to Canary.
A great thing! went about a month to Yekaterinburg the quality is excellent, made on the conscience, very strong
Posting came to Moscow in two weeks after ordering! tracked to Russia! belt of excellent quality! without thread, odorless, all fasteners work perfectly!!! thank you very much the store!!!
Belt is fully consistent with the description. color as requested. Shipping to St. Petersburg 1,5 months. I recommend store!
Order: 14/04 Sent: 15/04 Delivered: 02/05 It took about 15 days to arrive. The BELT To DOG Compliant with las expectations. Is as seen in las PHOTOS of the store. buckle in the Hollow To the BELT perfectly. the only thing that i would like Is to regulate it to be a poco More short, as To my taste Is SOMETHING long. recommend, To your Price is great.
Thank you store, sociable, answered all the questions, long gone almost custom-2mesyatsa, generally corresponds to the photo.
The quality is higher than i expected! harness of high quality material, sewn well. even thicker and wider than I thought. adjustable in length. the average dog easy to survive. metal fittings, heavy, silumin. i am completely satisfied.
45 days before the Permian. the track is not monitored. I advise the store works without cheating.
The track is not tracked was 2 months. a great band! now my чишка will not fly through the cabin car!!)
Not yet used, but in appearance as in the description and sturdy.
To Tomsk parcel reached this month, all consistent with the description. very happy!
Delivered in Yamalo-less than a month, all the rules as in the description!
Good product for the price, fits perfectly in the car seatbelt clamp, strong and adjustable strap.
Everything is described precisely, sent quickly enough. Very pleased it came just for nothing to Moscow in 14 days. Sewn well, no flaws there, mount is also excellent. The store did not communicate, generally satisfied and will be ordering more :) Later I will add a review with photos from the machine)