We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My Husky is too big! True to us another 6 months! The picture looks more interesting)))
Thank you, I came as promised.
We're big. Our neck, though 50, is wide in our face. He looks at his eyes. It was necessary to take less. It's been a long time. From Black Friday to new year. Quality is good. Dermantin, but soft very. I did not communicate with the store. Track number is not tracked.
Super!
Cute but the fine נושךקצת through it
The order came whole! But it's not skin! This is leatherette)))
Received the goods. Satisfied
The product came fast, but the quality is not very good
Size M did not fit the five-month Shepherd. Quality norms but small (
With delay, but the parcel I received
The parcel was delayed, but still I received it. Thank You
All OK
Not expensive muzzle, quality-at-price
You can buy it with confidence, good dimension, resistant, good quality
Super quality, fast shipping. Thank you.
Muzzle of excellent quality, would put 10/10 very satisfied with the purchase. I recommend the store. I recommend the product.
Bought the largest size XL. For my young alabai (weight more than 70 kg ..) Muzzle hopelessly small. I did not have a nose. Collar quality. And we're sorry. If you fit the size of the collar-I recommend.
Fast delivery less than a month, tracked all the way. As the picture, soft. hope will be durable
Genial
very good quality
Muzzle came quickly enough. Padded, adjustable comfortable. But! The dog is not held at all. As no delay-removes one paw over his head. Loop to secure the collar does not help. Too not приспособленная shape for Dog Head
Very fast shipping, it's earlier products which I later ordered to Ali!!! Quality is excellent, the only negative-very pungent smell of imitation leather. But for the price it is short and drying)
Клаааасс
Super, CHL for large dogs
Muzzle went well for my dogs. very soft leather zipper reguliruyutsya. I am very happy, but the Чарлик dislikes wear muzzle-offense.
Month and week. The Quality is quite good, sometimes stick, but it is easy to fix the lighter :). Worth the money.
Until it feels good: soft, comfortable, the среднеазиатскую shepherd went back to back, even to make additional holes, but in the face of a sitting well, does not stop. Later on the result will add a.
For the money great muzzle
Ordered 28.08.18, received 25.09.18G. For Russian spaniel size M fit perfectly (price 230). please well. thanks to the store and wish you success!
For this price muzzle very good. It is enough for a couple of months, because the dog they really does not like. Very convenient to adjust. Shipping Krym just over a month. Description, recommend.
The quality is excellent. Muzzle soft. Delivery fast. Left to teach the dog
Delivery fast, the material of the muzzle is quite soft and comfortable. wear is not Will, T. to. The shepherd 6 months size XL is great and very, not know to grow our muzzle to this size!))))
Good muzzle
Good supplier and fast service
Good muzzle dog happy.
Muzzle come well. Thank You.
Perfectly fits the size as ordered Looks good
Fully satisfied, thank you!
Muzzle is made well. Not leather. The малышню toy terrier Type Large
Very good show product, custuras finish and excellent material
As it arrived in description very fast delivery in one week
It is not leather. made well. i am happy
All in the best possible way, size xl went perfectly my ротвейлеру. the delivery, but in general, satisfied.
Muzzle large for a fee, where chewed and so do not know is good, no smell.
Size l. muzzle from imitation leather, but soft, there is a loop for attachment to the collar size matches. delivery very fast without any damage. all fasteners are working. muzzle sewn carefully.
Good quality. xl is for dog 30-50 kgs weight
Super! Perfect fit, looks amazing, very durable! Extremely happy with the product.
manque l'attache pour le collier ( deuxième fois que cela arrive).
Came but too small it is not for the dog is cat probably
Liked, only have small muzzle. in pritirochku turned out...
Long delivery! it is not genuine leather there is a little smell! overall a good product!!
Great muzzle! like the skin, smells nice. the large taxi took size s-came perfectly предпоследних adjusting straps in the hole.
Muzzle Mighty stylish... leatherette material, stitched quality, excellent hardware. Taxi took s-size come, but it was possible and xs take! long delivery-45 days to Novosibirsk! in general, everything is fine!
The order came exactly one month to атырауской region (ганюшкино) thanks for everything
This is my second order to your store and you always great and the best the shipping is always fast thank you very much
Its a little bit big but its okay thank you very much im very satisfied